Centro de Soporte

I have an online business, how can I charge through you? How can I release myself? How long will it take to start trading with you? What entities/acquir...

I want to use your API to integrate, where do I start? If I store a card in the MYMOID vault, can I use it for different businesses? I want to use your A...

I can't find in the Control Panel how to edit some settings like gateways, payment points and applications. I need to register my own payment providers...

What are the differences between sandbox and production? Can I accept different currencies in my payment form? Does MYMOID store and transfer the money in...

When are invoices issued? I need a copy of an issued invoice, how do I get it? What concepts are accounted for in the invoices? When are invoices issued...

How do I open a ticket with support? What is the resolution time for a support ticket? I have a chargeback request. How do I process it? How to open a s...

Sadly, I have decided to stop operating with you, what do I have to do to process this? Does MYMOID allow me to take the card tokens stored during our cont...