I have an online business, how can I charge through you?
If you are familiar with the developer environment, it will be relatively easy for you to access, understand and implement our API to cover most of your online payment needs.
At the moment we do not have a plug-and-play solution for ecommerce, but we are working to offer it as soon as we can.
How can I release myself?
To operate with us, the first thing is to know who you are. Apart from the documentation that proves your identity and that of your business, in our onboarding process we will ask you for documentation regarding your business and financial activity and, of course, bank details such as the destination account to enter payments. It is important to indicate that the registration data may have to be shared with our partners, but that is normal.
If you want to start today, contact us and we will solve it today.
How long will it take to start trading with you?
It depends on how long it takes us to gather all the information. But usually everything should be up and running in just a couple of days from then.
What entities/acquirers are compatible with MYMOID?
Currently, we work with most of the large banks and financial institutions globally.
And even if it is not among our usual partners, we can study how to integrate with it so that you can continue working and maintain your payment logic as before.
I have forgotten my Control Panel access credentials, but I can't find a way to recover them, what do I do now?
For security reasons, credential recovery is not an automated process. Email us to firstname.lastname@example.org and we will check it