Sadly, I have decided to stop operating with you, what do I have to do to process this?
We will really regret it, but the first thing is that you inform us officially.
If there is no way to change your mind, we will take the process as smoothly and gently as possible. Keep in mind that the contract is only terminated two months after the cancellation is communicated, so that the disconnection of the services can be agreed and planned conveniently.
Does MYMOID allow me to take the card tokens stored during our contract with me if I change PCI storage provider?
Of course, it is your data, not ours. Since this is sensitive data, we will need to transfer it directly to another PCI certified secure server.
And if I regret it, will I be able to come back after I left?
Sure, and we will celebrate it! Although we will need to check that the situation of the company has not changed before taking you back and that can take paperwork. We could also have to include a setup fee, since although the law obliges us to safeguard the data of our clients, these would no longer be valid for a new registration.