The MOTO Payment app will allow you to create payment orders and send them via PayLink. Below we will describe all the functions of the service.

1. Access and Login

The access URL will be provided by your salesperson, both for the trial sandbox environment as well as the service production provision.

To access MOTO Payment, you must enter the access and configuration credentials of your motoPOS which you received in the registration e-mail. This will associate the app with the POS service provided by our Payment Entity (MGP).

2. Browsing

Once you have accessed it, through the upper navigation bar you can generate payment orders or consult those which have already been created, in order to re-send them.

3. Generating Payment Orders

To generate a payment order, you must simply complete the form with the following details:

  • Reference
  • Concept
  • Amount

The reference and concept are illustrative values. Consult your company's policy to know what you must include in each case. Remember that these values will be visible by the party receiving the payment. This ensures that they can identify you so that this creates the trust needed to complete the payment normally. To create the payment order, click on the button “Create”.

Important: Remember that to complete the amount, the use of the symbols “,” and “.”  is not permitted. To introduce the amount correctly, you must take into account that the last two digits will always be considered as cents in the operation. As such, in order to introduce €1, you must complete the chain with “100”.

4. Managing and Sending Payment Orders

The generated payment order shows the following values:

  • Code. Internal reference for the operation.
  • Reference. Visible for the receiving party, they help to identify the payment order.
  • Concept. Visible for the receiving party, they help to identify the payment order.
  • Amount. Remember that the last two digits correspond to the cents of the final amount on the payment order.

You now have the payment order available so that you can manage it through any of the following options:

Payment form: Use this option if, for example, you are requesting the payment from a call-center service. Click on the “Payment Form” button to enter the card details for the payment of the receiver of the operation. 

Enter the card holder's details:

  • Card Holder. Complete name of the card holder
  • Card number. PAN of the payment card. MYMOID allows payments with Visa, Maestro and MasterCard credit and debit cards from any issuing bank entity.
  • Expiry. Month and year.
  • CVV. Security code printed on the back side of the payment card.

Send SMS: Use this option if you want the card holder to complete the payment details. Click on the “Send SMS” button and complete the mobile number of the party receiving the payment order.

Remember to add a friendly message that we will include in the SMS, which will also include a PayLink, which will allow the receiver of the order to access the payment form and to complete it with their card details.

Important: The receiver of the payment must have a smartphone with a WIFI or mobile data network connection.

Copy PAYLINK: Use this option if you want to copy the URL of the PayLink to add it to an e-mail, a WhatsApp or Messenger message or by any other communications format with the receiver of the payment order.

5. Orders Sent

The Orders sent section will allow you to check the status of your payment orders. You have a search engine to locate a payment order through the order's ID and a filter by status. A payment order can have various statuses:

  • Paid. Shows the payment orders which have already been paid.
  • Available. Shows the payment orders which have not yet been paid. You can resend a payment order by clicking on the icon by accessing through the Management and Delivery of a Payment Order.
  • Expired. Shows the expired payment orders. Remember that an available payment order automatically becomes expired if it has not been paid after a 24h period.
  • Refunded. Shows the payment orders for which a refund has been made. Remember that you can manage the refund from your Control Panel.

Important: You can refresh the status of a payment order by clicking on the refresh icon.

The available list shows you the most recent payment orders first. It includes details for the values:

  • Code. Order Reference.
  • Creation. Date and time of the order.
  • Reference. Visible for the receiving party, they help to identify the payment order.
  • Concept. Visible for the receiving party, they help to identify the payment order.
  • Amount. Amount of the payment order.
  • Status. Status of the payment order (paid, available, expired, refunded)

Remember that you can browse the list by using the forward or backward keys or jump directly to a page.